Perspective mystery shopping is program by Catalyst Consulting, member of MSPA-Asia Pacific. We observe and evaluate your business performance on wide perspective, especially from customers' moment-of-truth point of view.
Catalyst Consulting is a service provider for training, consulting, and audit which focus on 4 expertise. Catalyst Food College, Catalyst Quality College, Human Factors College, and Catalyst HSE College. Every single expertise is handled by team of trainers, consultants, and auditors who experienced on public trainings, in-house trainings, consultancy projects, and also audits or assessments in various local and multinational companies.
Impactful result comes from smart planning. We can do customized scenario based on your requirements and targets.
We listen, observe, and interact with your business to capture real condition. Then we extract and translate it into improvement input for your business.
We use methods to ensure quality result of mystery shopping since setting the goal, defining the shoppers, analyzing the data, and reporting the result.
It is worth to invest Perspective by its valuable result will be given to your company business.
We handle every client and project with care and professional attitude.
Timeline will be made clearly and agreed by both client and Perspective before running project.
