WHAT WE DO
Review and evaluate your stores performance from customers’ perspectives
Evaluate service consistency on each outlet
Anticipate performance inconsistency that may lead to customer dissatisfaction
Enable management to use result as a tool for further developments and improvements
WHY PERSPECTIVE ?

Customized Scenario
Impactful result comes from smart planning. We can do customized scenario based on your requirements and targets.

Extracting Real Condition
We listen, observe, and interact with your business to capture real condition. Then we extract and translate it into improvement input for your business.

Validated Method
We use methods to ensure quality result of mystery shopping since setting the goal, defining the shoppers, analyzing the data, and reporting the result.

Worth Investment
It is worth to invest Perspective by its valuable result will be given to your company business.

Handled with Experience
We handle every client and project with care and professional attitude.

Clear Timeline
Timeline will be made clearly and agreed by both client and Perspective before running project.